SHIPPING
SHIPPING
FREE Shipping on order of $100 or more. Use code: FREESHIP at checkout.
Ground 3-6 days $7
Two Business Day 2-3 days $20
Next Business Day 1 day $28
Processing takes 48 hours
GROUND
Delivery occurs in 3 to 6 business days after processing pending availability and credit card verification.
Ground delivery to Hawaii and parts of Alaska may take more than 7 business days.
TWO BUSINESS DAYS
Delivery occurs in 2 to 3 business days after processing begins, pending availability and credit card verification.
NEXT BUSINESS DAY
Delivery occurs the next business day (excluding holidays) if placed by 12:00AM ET, pending availability and credit card verification.
INTERNATIONAL
International orders ship via USPS Priority mail. Transit time ranges from 6-10 business days; however, packages may experience customs delays which could take up to several weeks. We cannot provide tracking on these shipments. We can only confirm delivery. The customer is responsible for all taxes and duties upon receipt. For orders shipping to Canada, you are acknowledging that your package will be subject to a possible 6.5%-8.5% duty fee plus standard Canadian fees, including a 5% general Canadian sales tax, 7% to 13% specific provincial sales tax, and a nominal Canadian Post handling fee.
Please note if you refuse to pay these charges levied by your country, you will be responsible for the cost of returning the package and the cost of the original shipping, as well as any duties, taxes and/or customs charges. These charges will be deducted from your credit.
RETURNS
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@admkjewelry.com. Please note that returns will need to be sent to the following address: ADMK, 302 Tom Hall Street, Fort Mill, SC, 29715.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@admkjewelry.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, gift cards, custom-made, worn, and/or damaged items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at info@admkjewelry.com.